SUPPORT
We’re here to help.
Email [email protected]. Include what you were doing and the request ID shown by the app, but never send your password or Apple payment details.
Purchases and subscriptions
Use Restore purchases in deadrip after signing into the account used for the purchase. Manage or cancel an auto-renewable plan in Apple Subscriptions. Refund requests are handled by Apple at reportaproblem.apple.com.
Your data
Export, restore, clear local data, or permanently delete your account from Profile → Data & cloud. Deleting the app does not delete a cloud account or cancel an Apple subscription.
Typical response
We aim to acknowledge support and privacy requests within seven days. Complex requests may take longer, but we will keep you informed.